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👥 A Trusted Community of Accela Specialists

 At SBZ Technology, we’re more than just a consultancy — we’re a collaborative community of expert developers and architects who specialize across the entire Accela ecosystem.

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💼 Services

Accela Implementation & Configuration

 We provide end-to-end implementation services tailored to your agency's needs. From initial planning to go-live, we ensure a smooth transition with minimal disruption. 

Accela Automation & Scripting

Our team of certified developers builds robust EMSE scripts, event-driven automation, and custom modules to enhance your Accela workflows. 

Accela Administration & Support

We offer ongoing administrative support, user training, and system optimization to keep your platform running at peak performance. 

Data Migration & Integration

 We help you migrate legacy data securely and integrate Accela with third-party systems such as GIS, payment gateways, and document management tools. 

🧠 Expertise

Why Choose SBZ?

🧩 Deep Accela Platform Knowledge
 

🛠 Proven Track Record in Government Tech
 

🚀 Agile & Scalable Delivery Model
 

🤝 Collaborative, Transparent Approach

📈 Results That Matter

Key Metrics That Matter

📝 90% of Applications Submitted Online  


🕵️‍♂️ 178% Increase in Inspection Capacity  


💰 $250K+ Annual Savings from Legacy System Retirement  


⏱ 30+ Hours Saved Monthly Through Automation
 

Accela Implementations

🏛️ San Diego County, California

🐟 Fisheries and Aquaculture, Newfoundland

📍 City & County of Denver, Colorado

Implementation and support of permitting and asset management systems for the Land Use and Environment Group. Development of web and mobile applications using Accela Construct APIs.


Serving the Department of Public Works, Environmental Health, Air Pollution Control District (APCD), Planning & Development Services, Agriculture, Weights and Measures, and Parks & Recreation.

📍 City & County of Denver, Colorado

🐟 Fisheries and Aquaculture, Newfoundland

📍 City & County of Denver, Colorado

Implementation and support of Code Enforcement, Permitting, and Licensing modules. Development of custom web applications and system interfaces.


Serving the Department of Development Services, Business Licenses, Contractor Licenses, Right of Way, and Short-Term Rentals.

🐟 Fisheries and Aquaculture, Newfoundland

🐟 Fisheries and Aquaculture, Newfoundland

🐟 Fisheries and Aquaculture, Newfoundland

Implementation of licensing and permitting solutions for the Newfoundland Fisheries and Aquaculture sector.


Technologies used: Accela Automation, Accela Mobile Office (AMO), Accela Citizen Access (ACA), SSRS, and Crystal Reports.


Serving the Department of Fisheries and Aquaculture, Newfoundland, Canada.

🏞️ Anaheim, California

🏙️ Dubai Municipality, Dubai

🐟 Fisheries and Aquaculture, Newfoundland

Implementation of licensing and permitting modules, including detailed analysis and design of record types.


Delivered configuration and specification documents for record types, custom scripts, and reports.

Provided end-to-end development of automation scripts and reporting tools to support agency operations.

🌍 Dubai Tourism, Dubai

🏙️ Dubai Municipality, Dubai

🏙️ Dubai Municipality, Dubai

Implementation and support of the e-Permits system for managing permitting and licensing of tourism-related events and activities.


Includes modules for Holiday Homes, Operator and Homeowner Unit Registration, Tourism Dirham, and Hotel Guest Fee generation.


Integrated with hotel scanning systems and Dubai’s centralized payment center to ensure seamless operations.

🏙️ Dubai Municipality, Dubai

🏙️ Dubai Municipality, Dubai

🏙️ Dubai Municipality, Dubai

Implementation of Accela as part of the Dubai Smart Government initiative, supporting end-to-end processes for permitting, licensing, certification, and inspections.


Integrated with the Dubai Department of Economic Development and Dubai Consumer Laboratories to enable streamlined inter-agency collaboration.


Services included data conversion and migration of records and documents from multiple legacy databases.

🌲 Multnomah County, Oregon

🛡️ Commonwealth of Massachusetts

🛡️ Commonwealth of Massachusetts

Analysis and design of record types to support permitting and licensing workflows.


Configuration of record types and development of custom scripts and reports to enhance system functionality and streamline operations.

🛡️ Commonwealth of Massachusetts

🛡️ Commonwealth of Massachusetts

🛡️ Commonwealth of Massachusetts

Provided support for the migration of Accela to Amazon Web Services (AWS) and assisted with the upgrade to Accela Versions.


Delivered defect resolution, performance tuning, and re-engineering of existing scripts to optimize system efficiency and stability..

🌄 City of Aurora, Colorado

🛡️ Commonwealth of Massachusetts

🌊 Development Services Department, City of San Diego

Design and development of EMSE scripts and SSRS reports to support permitting and licensing processes.


Created detailed configuration and specification documents for record types, scripts, and reports to ensure alignment with agency requirements and system standards.

🌊 Development Services Department, City of San Diego

🏛️ Department of Consumer and Regulatory Affairs, Washington, D.C.

🌊 Development Services Department, City of San Diego

Implementation of licensing and permitting modules, including analysis and design of record types.


Produced comprehensive configuration and specification documents for record types, automation scripts, and reports. 


Delivered development of custom scripts and reporting solutions to support operational efficiency and compliance.

🏛️ Department of Consumer and Regulatory Affairs, Washington, D.C.

🏛️ Department of Consumer and Regulatory Affairs, Washington, D.C.

🏛️ Department of Consumer and Regulatory Affairs, Washington, D.C.

Implementation of licensing and permitting modules, including analysis and design of record types to support regulatory workflows.


Developed configuration for record types and developed custom scripts. Supported migration to Accela SaaS and implemented custom APIs to extend platform functionality and enable system integrations.

🏞️ San Bernardino County, California

🏛️ Department of Consumer and Regulatory Affairs, Washington, D.C.

🏛️ Department of Consumer and Regulatory Affairs, Washington, D.C.

Implementation and configuration of record types, development of EMSE scripts and reports, data migration, system integration, and performance optimization.


Comprehensive SaaS migration support.

Ongoing collaboration with multiple departments to enhance workflows, streamline operations, and deliver scalable solutions using the Accela Civic Platform.

🚒 Fire Department of New York (FDNY)

 Integration of custom applications with the Accela platform to support fire department operations and services.


Delivered robust API integrations and implemented secure payment processing solutions, enabling seamless transactions and improved workflow automation across FDNY’s permitting and licensing processes.

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